Airports Council International – North America

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Last post: Sep 13, 2026
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Planning Evolved
Sep 13, 2026 · original
By Molly Waller, CEO and co-founder, Centurion Planning & Design Airport projects are moving faster than they did even a few years ago due to aging infrastructure and the need to keep pace with travel needs. Funding, operational requirements and increasing construction costs are pushing airports to move from planning to design and ultimately construction on much shorter timelines. The planning process needs to keep pace. Traditionally, airport planning has focused on identifying needs, evaluating alternatives and establishing a preferred development concept. Those things remain important, but they are no longer enough. If a project is expected to move quickly into design, the planning effort also needs to consider the engineering and operational realities that will ultimately determine whether the concept works. That does not mean designing the project during planning. It means getting f
Summer Reading for the Runway: The Book Every Airport Leader Needs on the Beach This Year
Sep 11, 2026 · original
By Tim Walsh, Co-Founder and CEO, ThinkGov The stack of unread leadership books on your nightstand probably grew taller this spring. Before you head out for a well-earned break, move one title to the top: Geoff Woods’ “The AI-Driven Leader.” It is the most relevant book an airport director can read right now, and not for the reasons you might expect. Woods makes a deceptively simple argument. Most leaders who have started using AI are applying it to the wrong work. They draft emails faster, clean up spreadsheets, and summarize reports. Those are fine productivity gains, but they leave the real value on the table. The transformative shift happens when a leader treats AI not as a task automator but as a strategic thought partner, one that challenges assumptions, stress-tests decisions, and surfaces blind spots before they become costly mistakes. For airport leaders, that distinction matter
The World Cup Proved That Airport Connectivity Has Become Critical Infrastructure
Sep 11, 2026 · original
By Stephanie Czaplicki, Senior Vice President of Account Management, Boingo Wireless Twenty-five years ago, Wi-Fi in an airport terminal was a novelty. Today, Wi-Fi and cellular networks are essential infrastructure at airports of all sizes, supporting everything from biometric identity verification and digital boarding processes to real-time flight information and wayfinding. Passengers move through increasingly connected journeys without a second thought, but behind the scenes, airport networks power the systems that keep operations running. Staff credentialing, concessions, baggage handling, public safety communications and a fast-growing ecosystem of AI-powered applications all depend on secure, reliable connectivity. When connectivity becomes foundational to airport operations, resilience matters just as much as coverage. This summer’s FIFA World Cup provided a powerful demonstratio
2026 “Reclaiming the Sky” Essay Competition Winners Announced
Sep 11, 2026 · original
By Tom Murphy, Director, Human Resiliency Institute. Tomorrow’s airport leaders are showing, once again, that the lessons of 9/11’s aviation heroes still shape how they work and live. ACI-NA is proud to announce the three winners of the 2026 “Reclaiming the Sky” Essay Competition, which asks young aviation professionals to reflect on those stories of resiliency and what they mean for their own careers. The winners will be honored at ACI-NA’s Annual Conference and Exhibition in Philadelphia on September 17. At the heart of the program is the book “Reclaiming the Sky,” which tells the stories of airport and airline employees who came to work in New York, Boston and Washington, D.C. on the morning of September 11, 2001, expecting an ordinary day. Instead, “just doing my job” became the creed of heroes. Those front-line workers responded with courage and selflessness that morning, and in the
AirportNEXT Futures Study Charts the Forces Shaping Airports
Sep 2, 2026 · original
Airport leaders don’t need another report telling them that change is coming. They see it every day. Technology is advancing rapidly. Economic conditions are uncertain. Cybersecurity risks continue to grow. Passenger expectations are changing. Airports are competing for skilled workers while simultaneously preparing their workforces for artificial intelligence and automation. Communities expect more from the airports they rely on. And geopolitical and policy changes can alter the operating environment almost overnight. That’s the impetus behind the new 2026 AirportNEXT Futures Study: A Strategic Roadmap for the Next Generation of Airports [insert link], developed by AirportNEXT Solutions Inc. in partnership with Airports Council International – North America. And what makes this study different is that it doesn’t just predict the future. With insights from airport leaders across North Am
Airports Support SAFEGUARDS Act to Strengthen Aviation Security
Jul 15, 2026 · original
By ACI-NA Staff Every time a passenger buys an airline ticket, they pay a $5.60 September 11th Security Fee. The fee exists for one reason: to fund the aviation security system that keeps travelers safe. But for more than a decade, a growing share of that money has gone somewhere else entirely. Since 2014, Congress has diverted more than $13 billion in passenger security fee revenue into the general fund of the U.S. Treasury, using it to offset unrelated federal spending rather than the aviation security operations it was designed to support. Current law allows this practice to continue through 2027. The math here isn’t complicated. Passengers pay a security fee expecting it to fund security. When a portion of that revenue is redirected elsewhere, travelers are effectively paying twice: once through the fee itself, and again through general tax dollars that continue to fund TSA operation
Turning Passenger Chaos into Clarity: How Aviation Week’s Catchment tool is changing the game
Jun 8, 2026 · original
By Cory Mathews, Sales Director Americas, Aviation Week For years, the aviation industry has worked to answer a seemingly simple question: Where are passengers actually coming from? While the question may sound straightforward, the answer is far more complex. Understanding passenger origins influences everything from air service development and airline recruitment to infrastructure planning and tourism strategy. To better understand passenger behavior and market demand, airports and consultants have traditionally relied on settlement data, credit card transactions, mobile device information, and cookie tracking. While these data sources provide useful insight, they also come with significant limitations. Corporate card and settlement data can look impressive—millions of transactions, polished dashboards, and charts that make for compelling presentations. The challenge is that billing loc
Improving Airport Catchment Studies Through Mobile and Aviation Data Calibration
Jun 1, 2026 · original
By Clement Zhang, Founder & Managing Director, FlightBI Airport catchment analysis has evolved dramatically over the past decade. What was once driven primarily by passenger surveys and limited ticketing samples is now increasingly powered by digital datasets capable of estimating airport choice behavior at the ZIP-code level. Today, the most common data sources used in airport catchment studies include: Mobile location (cell phone) data Flight search data As airports compete more aggressively for passengers and airline service, data quality has become increasingly important. Poor-quality datasets can distort leakage estimates, misrepresent airport market share, and lead to flawed strategic decisions. Why Mobile Location Data Has Become the Preferred Source Among modern catchment datasets, mobile location data has emerged as the strongest primary source for airport catchment analysis. Un
Airports Council Named One of Washington D.C.’s Best Places to Work in 2026
May 8, 2026 · original
We’re thrilled to announce that ACI-NA has been recognized by the Washington Business Journal as one of Washington D.C.’s Best Places to Work in 2026, an honor that belongs entirely to our incredible team. Founded in 1948, ACI-NA has spent more than 75 years as the voice of commercial service airports across the United States and Canada. And while our mission has always been about connecting people and places, the culture we’ve built internally is just as important to us as the work we do for our members. During an awards presentation on May 7, 2026, ACI-NA was named a Best Place to Work in the Washington, DC, metro area by the Washington Business Journal . ACI-NA President and CEO Kevin Burke accepted the award on behalf of the ACI-NA team. “At the heart of ACI-NA is a commitment to shared and mutual respect for every voice, at every level,” Burke said. “I’m proud of our team and the cu
Checking the Box Is Not Enough: What the Industry Needs vs. What It Asks For
May 1, 2026 · original
By Jim Marousek, President & CEO, AirTera Over the past year, one message has become clear in conversations with airports, secure facilities, and aircraft operators: These entities must stop asking for software solutions that simply check a box. That standard is too low for the environments we serve. Organizations often begin with a narrow objective such as improving enrollment and badging, meeting a Safety Management System (SMS) requirement, or mitigating insider risk. These are valid starting points, but they should never define the full scope of a solution. Implementation of any software should be an opportunity to solve broader challenges, improve efficiency, and prepare for future demands, not just satisfy current requirements. This has been one of the most important lessons in the Identity Management System (IDMS) space: What industry asks for is often far smaller than what it act

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